Frequently Asked Questions
▶ Q1: What are the product specifications?
Top quality thermal break aluminum profile (6063-T5) with German-imported hardware and customized color finishes.
▶ Q2: Are you a factory?
Yes, our manufacturing facility covers 300,000 square meters with over 500 professional employees.
▶ Q3: How can I request a price quote?
Please provide your shop drawings, window schedule, required dimensions, frame color, and glass specifications for an accurate quote.
▶ Q4: What is your typical delivery time?
Production and delivery typically take 25-35 days after the deposit and technical drawings are confirmed.
▶ Q5: What warranty do you offer?
We provide a 5-year quality warranty covering frame durability and the proper operation of hardware and accessories.
▶ Q6: Do your products have certifications?
Yes, our products comply with US and Australian standards, and we can conduct additional testing upon request.
Astris Window Systems
