Frequently Asked Questions
Q1: What are the product specifications?
| Material | Top Quality Thermal Break Aluminum Profile: 6063-T5, thickness ≥ 2mm |
| Colour | Exterior Aluminum-Powder Coating, fully customizable |
| Glass | Double-layer safety tempered glass, 95% argon gas filled |
| Hardware | Premium hardware imported from Germany |
Q2: What is your primary product range?
We specialize in high-quality doors and windows for residential projects, all of which are fully customizable to meet your specific requirements.
Q3: How do I get an accurate price quote?
Pricing is based on specific project requirements. Please provide: 1) Shop drawings or window schedules (dimensions, quantity, type); 2) Frame color and glass specifications (thickness, type, and color).
Q4: What is your typical delivery time?
Our standard delivery time is 25-35 days following the confirmation of drawings and receipt of the deposit.
Q5: What is your warranty policy?
We offer a 5-year quality warranty, covering frame integrity and the proper functionality of hardware and accessories under normal operating conditions.
Q6: Do your products have certifications?
Yes, our products currently meet Australian standards. We are also able to provide additional testing and certification upon request to meet your local requirements.