Frequently Asked Questions
What are the product specifications?
Our skylights feature top-quality thermal break aluminum profiles (6063-T5, thickness ≥ 2mm), double-layer safety tempered glass filled with 95% argon gas, and premium hardware imported from Germany.
What is your main product range?
We specialize in a wide variety of doors and windows, all of which can be fully customized to meet your specific architectural and design requirements.
How can I obtain a price quote?
To provide an accurate quote, please provide your shop drawings or a window schedule including dimensions, quantities, frame colors, and specific glass type/thickness requirements.
What is the standard delivery time?
Our typical production and delivery timeline is 25-35 days after the deposit is received and technical drawings are confirmed.
Do you offer a product warranty?
Yes, we provide a 5-year quality warranty covering frame integrity (no fading or peeling) and ensuring all hardware and accessories function properly under correct operation.
Are your products certified?
Yes, our products currently meet Australian standards, and we are happy to arrange for additional testing and certification if required for your specific project.
Astris Window Systems
