Frequently Asked Questions
🔍 Q1: What are the product specifications?
The products feature high-quality thermal break aluminum profiles (6063-T5, ≥2mm), customizable powder-coated colors, safety tempered glass with 95% argon gas, and premium German hardware.
🏭 Q2: Are you a factory?
Yes, we operate a large-scale manufacturing facility covering 300,000 square meters with over 500 professional employees.
📦 Q3: What is your main product?
We provide comprehensive door and window solutions for residential projects, fully customizable to your specific requirements.
📅 Q4: What is your typical delivery time?
Our standard delivery time is 25-35 days after the deposit is received and design drawings are confirmed.
🛡️ Q5: What warranty do you offer?
We provide a 5-year quality warranty covering frame integrity and the proper operation of all hardware and accessories.
✅ Q6: Are your products certified?
Yes, our products meet current Australian standards, and we can provide additional testing and certification upon request.
Astris Window Systems
